Mines believes entertainment is only fulfilling when it stays within healthy limits
Gaming should be a small, enjoyable part of life — not life itself. mines wants every player to play with a healthy mindset and live a normal, balanced daily life.
Never bet money you cannot afford to lose. You can set a deposit limit on mines to manage your own budget — no one can increase it for you.
Hours of non-stop play means less enjoyment over time. Set session limits and stay in control of your time — mines is always ready to help you do that.
Mines is strictly for users aged 18 and above. Keep your account secure — don't share your password with anyone, and make sure minors cannot access it.
Chasing losses by increasing your bets after a loss is the most dangerous habit there is. Accepting a loss on mines is not something to be ashamed of — it's the smart move.
Mines never wants gaming to affect your relationships. Time with family is always worth more than any game.
All these features are available for free once you log in to your account
Set a maximum deposit limit — daily, weekly, or monthly. Once the limit is reached, no further deposits can be made until it resets.
Active ProtectionDecide in advance how long each gaming session will last. Once the set time is up, you will receive an automatic reminder to take a break.
Active ProtectionTake a temporary break from gaming — anywhere from 24 hours to 6 months. Your account will be inaccessible during this time, giving you the space to recharge.
Break ToolThis option is for those who want to take a long-term or permanent break from gaming. Once activated, it cannot be reversed before the set period ends.
Permanent OptionManaging your own protection on mines is straightforward. After logging in, head to the Settings section and you'll find the "Responsible Gaming" option. From there, any tool can be enabled in just a few clicks.
Limit rules are strict by design — reductions take effect immediately, but increases require a 72-hour waiting period. This is intentional, so no one lowers their own protections on a whim.
Every tool on mines has its own time frame — some are daily, some weekly. Mix and match to fit your lifestyle.
The best way to tell if gaming is becoming a problem is to ask yourself honestly. Think through the questions below — if you answer "yes" to even one, reach out to mines support.
Are you betting beyond your budget — money that would cause real problems if lost?
After a loss, do you keep playing thinking you'll win it back if you just go a little longer?
Are you hiding your gaming from family or friends?
Are you cutting into work, study, or family time to game?
Have you tried to stop gaming but couldn't?
Have you taken on debt — or considered it — because of financial pressure from gaming?
Gaming addiction doesn't happen overnight — it gradually becomes part of your life. That's why recognising the signs early matters.
Running out of money by the end of the month or watching your savings shrink — but unable to explain where it's all going.
Feeling restless, irritable, or unable to focus on anything else when you're not playing.
You feel uncomfortable playing in front of family, or you've been dishonest about how long you've been playing.
Staying up late to play, struggling to get up in the morning, or falling into irregular eating and sleeping patterns.
Needing to bet more than before just to get the same thrill — that's a clear sign of addiction.
Not just words, but action — player protection is our highest priority
Age verification is carried out at registration and for large withdrawals. Accounts belonging to anyone under 18 are closed immediately.
Mines' system detects unusual gaming patterns and automatically alerts the player.
Mines' support team is specially trained in responsible gaming — if you're having trouble, they can help you right away.
Mines regularly publishes responsible gaming information and works to raise player awareness.
In our society, many still see admitting a problem as weakness. mines believes the complete opposite. Recognising your problem and asking for help is one of the bravest things you can do.
Problem gambling is a recognised mental health condition — there is no shame in it. Many people face this issue and, with the right support, return to a healthy, normal life. mines wants to be part of that support.
If you feel like you're losing control of your gaming, contact mines' live chat right now. The support team will help you set up Self-Exclusion or Cooling Off — no questions asked, no judgment.
One thing to remember: mines wants you to win — not just in the game, but in life too.
Ask yourself the questions above. Answer honestly — you don't have to share it with anyone, it's just for you.
Set a deposit limit or session limit while the problem is still small. Prevention is always easier than recovery.
If you have doubts, use Cooling Off to take a break for a while. It's easier to make decisions with a clear head.
Reach out to mines support or someone you trust. You don't have to face it alone.
Consider self-exclusion if you need it. Your well-being always comes before gaming.
What You Need to Know to Stay Safe on mines
If someone close to you feels their gaming is getting out of control, a third-party report can be submitted to mines. With supporting evidence and details, mines can investigate the account in question.
If you want to help a loved one, talk to them directly — not with commands or anger, but with empathy. Let them know you're there for them and that you can face the problem together.
Financial discipline is the most important part of responsible gaming. Building these habits on mines can significantly reduce your financial risk.
Everything is good in moderation — and gaming is no different. Follow these habits on mines and gaming will always be a source of enjoyment.
Feeling like gaming is getting out of hand? mines's support team can help directly. Contact details are below.
Common Questions About Gaming Events & Rewards